Privacy Policy

1. Introduction

Sell Emeralds UK ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services to sell emeralds, emerald rings, and emerald jewelry.

2. Information We Collect

Personal Information

When you contact us or request a valuation, we may collect:

• Name and contact information (email, phone number, address)
• Photos and descriptions of your emerald items
• Identification documents (for in-person transactions)
• Payment information and transaction details
• Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website, including IP address, browser type, device information, and pages viewed.

3. How We Use Your Information

We use your information to:

• Provide emerald valuation and purchasing services
• Process transactions and send payment
• Communicate with you about your inquiry or sale
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations
• Payment processors for transaction completion
• Law enforcement when required by law
• Professional advisors (lawyers, accountants)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. See our Cookie Policy for more details.

8. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: privacy@sellemeralsuk.com
Phone: 020 7242 5800
Address: 88-90 Hatton Garden, London EC1N 8PN